Specialized technical assistance

The specialized technical assistance represents for SC Original SRL an essential activity and its objective is to provide our clients with strategic and qualitative information that can lead to an efficient and effective resolution of the problems that arise in their daily activity.

According to one of our principles taken on in the beginning of our activities, customer orientation, we do not make any difference between a complex project or a simple question, and we respond quickly with all the necessary data so that we can win the trust of customers, not only by what we do but especially because of the way we think things should be done.

Our desire to support you in making the most efficient and effective decisions regarding your electrical and automation facilities is concretized in the activities of specialized technical assistance throughout the project and also after its completion, with the declared intention to be close to our customers and offer them the best solutions at any time.

Therefore, at the request of the beneficiary, the specialists of SC Original SRL can provide technical
support for:

• Repairs
• Developments
• Assemblies
• Settings
• Installations
• Tests
• Maintenance
• Staff training
• Improvements
• Any type of technical writing of specialized technical information

The technical assistance proposed by our company can be carried out physically by the presence of our experts onsite and, also virtually, by phone or Internet (Skype, TeamViewer, etc.). This way we are trying to convey to the client the certainty that they do not have to face their technical problems alone and that at any moment, on the one hand, we try to anticipate the possible failures and, on the other, we try to solve promptly and, above all, efficiently any problem that could arise in the client’s facilities, systems or equipment.